FREE SHIPPING ON ORDERS OVER $50
20% off Using Coupon STYLE20
60 DAY GUARANTEE & FREE EXCHANGES

FAQ

Where can I send ideas and suggestions?

a. You can submit your ideas or suggestions by completing the online form available under our Customer Service category.


Is it possible to save an image from your gallery?


a. Sorry, but the images in our gallery are not designed to be saved or redistributed. 


How can I contact you?

Contact Us

How can I ask a question about your company?

Customer Service

a. If you can’t find the answer you’re looking for in our Frequently Asked Questions, follow this link to our Customer Service form and a member of the Miami Style team will respond within 24 hours.


Our Products


Where can I find sizing information?

a. Size charts are available under the Help category or in each product description. 

Where can I find washing instructions?

a. Each item comes with care instructions located on the label. You can also find care instructions on our website in the product description. 

Do you offer plus/tall sizes?

a. Sorry, we do not offer plus or tall sizes. Some of our items are One Size Fits All and our sizes range from Extra Small (XS) to Extra Large (XL) or XXL in some cases.

What kind of fabrics do you use?

a. Most of our products are made of 100% combed cotton. We also use cotton and polyester blend, cotton and spandex blend, and 100% mesh fabrics. 

How can I ask a question about your products?

Customer Service

a. If you can’t find the answer you’re looking for in our Frequently Asked Questions, follow this link to our Customer Service form and a member of the Miami Style team will respond within 24 hours.

 


Ordering From Us


1. Do you accept phone orders?

a.
Yes, but due to high calls volume we prefer to receive all orders online. 


2. What forms of payment do you accept?

Ordering & Payment

a. VISA, MasterCard, American Express, Discover, and PayPal 


3. Is my credit card information secure?

 Privacy & Security

4. How do I know what size to choose?

Size Charts

a. Our garments are designed to flatter almost any body type. Our styles are cut for a more youthful shape. For more detail you can visit the Size Charts category. 


5. How quickly do you ship?

Shipping & Handling

a. Most in stock orders for standard delivery that are placed Monday through Thursday before 3:00pm and Friday before 1:30pm will be shipped the same day. Allow 4-5 business days to receive your order within the US. 


6. My order has shipped, but I still can’t track it? How can I find out where it is?

Track My Order

a. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email from us. If 48 hours has passed and you are still not able to track your order, please follow the link to check the status of your order.


7. Can I modify or cancel my order?


a. Unfortunately, if your order has already been processed for shipment it cannot be cancelled or modified. If you need to cancel or make a change to a recently placed order, contact us as soon as possible. 


8. How can I check the status of my order?

Track My Order

a. You can check the status of your order anytime by visiting the link above. You will need the order number from your Order Confirmation e-mail.


9. When checking the status of my order I received an “In Process” message. What does that mean?


a. This means your order is in the early stages of shipping. Modifications cannot be made at this time.


10. Will I have to sign for my shipment upon arrival?


a. You will not be required to sign for your shipment upon delivery.


11. How is sales tax determined?


a. Depending on the destination of the shipment, sales tax on shipping & handling may apply.


12. Why do you charge sales tax to Florida customers?


a. Because Miami Style has a presence in Florida.


13. How can I calculate shipping and handling on my order?


a. Shipping and handling charges are calculated automatically based on the shipping option you choose.


14. Where does Miami Style ship to?

Shipping & Handling

a. Miamistyle.com ships to all 50 United States and the U.S. territories. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. We also ship internationally to selected countries.

15. What if my item does not fit?
Returns & Exchanges

16. When will my credit card be charged?
  
a. Once your order is process and ready to ship your credit card will be charged.

17. Will I receive a confirmation number?

a. Once your order is submitted, you will receive a confirmation email including the specifics of your recent order and an order confirmation number.

18. What if I haven’t received my order?
Track My Order

19. Can I change my address?
Account Login

a. If you need to make a change to the address listed on your account, please log into your account and update your information. If you need immediate assistance, contact us as soon as possible. 

20. What is your return policy?
Returns & Exchanges Policy